Error Message
We could not load your data.
Please try refreshing the page in a few minutes.
What this error means
This is a generic fallback error. It appears when the system is unable to successfully load the data required for the Workforce Customizer experience.
It may occur when:
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The data fetch request fails
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There is a temporary outage or slowdown in backend services
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The classification engine encounters an issue
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A view or UI component cannot render a required dataset
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Network instability interrupts the request
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A timeout occurs before the data returns
Because nothing matches a known error condition, the platform displays this generalized message.
How to fix it
Try the following steps:
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Refresh the page after a few minutes — most temporary issues resolve automatically.
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Ensure you have a stable internet connection.
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If the error appears repeatedly, capture:
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The time the error occurred
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The action you were performing (e.g., editing tasks, loading occupations, updating mappings)
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Share these details with wfs.support@pearson.com so the support team can investigate.