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Introducing Impact of Technology (Tableau)

Impact of Technology (Tableau) gives you a high-level view of how emerging technologies—especially Generative AI (GenAI)—affect your workforce.

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By connecting your organisation’s workforce data (after it has been mapped to the Pearson Occupation Ontology), this Tableau experience helps you explore where technology can create the greatest value, who will be most affected, and which tasks and roles offer the highest potential for automation or augmentation.

This is your starting point to understand where to invest, which technologies matter most, and how work could shift across your organisation.

What Impact of Tech (Tableau) shows you

Impact of Tech provides a visual, data-driven breakdown of technology opportunities across your workforce. Based on the screens you’ll see throughout the experience, you can explore insights such as:

Available Technology Opportunity

View your total automation and augmentation potential across your entire workforce — expressed in FTEs — to understand the scale of possible productivity gains.

Key Workforce Opportunities

Identify the largest areas of opportunity across different organisational layers, including:

  • Organisational units (e.g., Clinical Services Division) showing the biggest technology impact

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  • Occupation categories (e.g., Medical) with strong potential gains

  • Technology groups (e.g., Chatbots, Process Automation) that unlock the most efficiency

  • High-time tasks where technology could significantly reduce effort

These snapshots help you quickly spot where investment will deliver the strongest return.

Technology & Task Insights

In the setup experience, you can refine opportunities by:

  • Selecting preferred roles, occupations, or organisational units

  • Exploring tasks that consume the most time
    (e.g., customer queries, billing steps shown in Task Insights)

  • Reviewing which technology types provide the biggest uplift
    (bubble charts of tech types such as Caregiver Robots, Creative AI, Process Automation)

This gives you a clearer picture of which technologies and which tasks matter most.

Efficiency Target Progress

If you choose to set an efficiency target, the tool shows how far your current selections contribute toward that goal — helping you model realistic transformation outcomes.

Detailed Reports

You can drill into a full breakdown of:

  • Occupations

  • Technology impact type

  • Sub-tasks

  • Relative FTE impact

  • Organisational units

This supports evidence-based planning, auditing, or stakeholder reporting.

What you can use this for

At a high level, Impact of Tech (Tableau) helps you:

  • Spot your highest-value technology investments
    Understand where automation or augmentation could have the strongest workforce impact.

  • Find the right areas to focus on first
    Identify who is most affected — by role, team, occupation group, or organisational unit.

  • Explore which technologies drive meaningful change
    See which technology types (e.g., RPA, Chatbots, Immersive tech, AI-enhanced tools) are most relevant for your workforce.

  • Analyse time-heavy tasks
    Understand what consumes the most employee time so you can assess where technology may reduce workload.

  • Plan targeted transformation strategies
    Bring together occupation groups, tasks, and technologies to model future ways of working.