Augmentation Impact FAQs

The Augmentation Impact report presents the size of opportunity that can be created by technologies that augment human capacity.


How do I interpret and use the Augmentation Impact report?

The Augmentation Impact report represents the aggregated FTE augmentable in the workforce and the FTE capacity gain that augmenting technologies can provide.

The chart axes are: 

  • X-axis - organisational units
  • Y-axis - workforce size and impact

The total workforce, augmentation impact, and reliable capacity gain can be viewed by:

  • FTE number
  • FTE percentage 

What does capacity gain and rFTE mean?

Capacity is one measure of productivity gain and is calculated as the percentage of realisable task time made available by an FTE leveraging augmenting technology. The percentage capacity gain is also measured by FTEs (hence realisable FTE or rFTE). For example, a team of 100 FTEs with a 10% capacity gain, has the equivalent capacity gain of 10 FTEs.

How is augmentation and capacity gain calculated?

Augmentation enables capacity gain. Each job prediction includes a prediction for percentage of job augmentation. This refers to the proportion of time that an FTEs tasks will be augmented by technology. The augmenting technology reduces the FTEs time to complete tasks. This newly available, or realisable, task time is defined as the capacity gain.

How do I apply the insights from this report?

These insights will assist you to redeploy areas of the workforce with high-capacity gain towards strategic initiatives, higher-value activities, increased productivity and more.

An in-depth understanding of the extent of augmentation impact on each organisational unit equips you to prepare targeted change management plans and communication messages.